Brook - 3 Seater Sofa

Returns & Refunds

For most online purchases, you have the right to cancel your order within 14 days from the day you receive the goods. After cancelling, you then have 14 days to return the goods.

To be eligible for a change-of-mind return, the item should be unused, in resaleable condition, complete with all parts and accessories, and in its original packaging where possible.

Customers are responsible for return delivery costs unless the item is faulty, damaged, or incorrectly supplied.

If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible, preferably within 48 hours of delivery, with your order number, a short description, and clear photos or videos of the issue.

Approved refunds are normally processed to the original payment method within 14 days of receiving the returned goods or evidence that the goods have been returned.

For delivery, returns, or product issues, please contact us at:

Email: info@fitzfurnitures.com

Phone: 01-9636050

Shipping & Delivery

Delivery is available to selected areas within Ireland, including Dublin and the Greater Dublin Area, on scheduled delivery days.

For in-stock items, delivery is usually arranged within 5–10 working days, subject to stock availability and delivery scheduling.

Delivery charges are shown at checkout or confirmed before the order is completed. Charges may vary depending on location, product size, order value, delivery access, assembly requirements, and distance from our delivery base.

Once your order is ready, we will contact you to arrange a suitable delivery date. Please make sure someone is available to receive the order and that the item can fit through doors, hallways, staircases, lifts, and into the intended room.

Assembly is not included unless agreed separately before delivery.

For addresses outside our standard delivery area, please contact us before placing your order. In some cases, we may be able to provide a custom delivery quote.