Terms of service

Terms of Service

Septimius Properties Ltd trading as Fitz Furnitures
Last updated: 08/06/2026

These Terms of Service apply to the use of the Fitz Furnitures website and to purchases made through our online store.

Septimius Properties Ltd, trading as Fitz Furnitures, is the seller of the goods. All references to “Fitz Furnitures”, “we”, “us”, or “our” refer to Septimius Properties Ltd trading as Fitz Furnitures.

By using our website or placing an order, you agree to these Terms of Service.

1. Company Information

Legal Business Name: Septimius Properties Ltd
Trading Name: Fitz Furnitures
Email: info@fitzfurnitures.com
Phone: 01-9636050
Address: Landscape House, Baldonnell Business Park, Citywest, Dublin 22

2. Website Use

You may use our website for lawful personal or business purposes only.

You must not:

  • Misuse the website
  • Attempt to interfere with website security
  • Copy website content without permission
  • Use the website for fraudulent or unlawful activity
  • Provide false or misleading information

We may restrict or block access to the website if misuse is suspected.

3. Product Information

We aim to display our products as accurately as possible, including images, descriptions, colours, dimensions, materials, finishes, and pricing.

Slight differences may occur due to photography, screen settings, fabric batches, materials, or manufacturing variation.

Customers are responsible for checking product dimensions before ordering to ensure the item fits through doors, hallways, staircases, lifts, and into the intended room.

4. Pricing and Availability

All prices are shown in euro (€).

Prices include VAT where applicable, unless clearly stated otherwise.

Delivery, assembly, or additional service charges may be added separately and will be shown before checkout.

Product prices, availability, and promotions may change from time to time.

We reserve the right to correct errors, update prices, or remove products from sale. If an item has been incorrectly priced or listed, we may cancel the order before dispatch and issue a full refund.

5. Orders

After placing an order, you may receive an order confirmation email.

This confirms that we have received your order, but it does not guarantee acceptance until payment is confirmed and the order is processed.

We reserve the right to refuse or cancel an order where:

  • Product information or pricing is incorrect
  • Stock is unavailable
  • Payment is not received
  • Delivery is not possible to the address provided
  • We suspect fraud, misuse, or abuse of the website

If we cancel your order, we will refund any amount paid.

6. Payment

Payment must be made through the payment methods available at checkout.

We do not store full card details. Payments are processed securely through third-party payment providers.

For large or business orders, payment terms may be agreed separately in writing.

7. Pre-Orders

Some items may be sold on a pre-order basis before stock arrives in our warehouse.

Where an item is a pre-order, the estimated delivery timeframe will be shown on the product page or communicated before purchase.

Estimated delivery dates are not guaranteed and may change due to shipping, customs, supplier, warehouse, or logistics delays.

If there is a significant delay, we will contact you with an update and your available options.

8. Delivery

Delivery will be arranged to the address provided by the customer.

Customers must ensure:

  • Delivery details are accurate
  • Someone is available to receive the order
  • Access is suitable for furniture delivery
  • Parking/loading access is reasonably available
  • The product can physically fit into the property

If delivery fails due to incorrect information, lack of access, nobody being available, or the item not fitting into the property, a redelivery or cancellation charge may apply.

Delivery times are estimates only. We will make reasonable efforts to deliver within the stated timeframe.

9. Assembly

Assembly may be offered on selected items or orders.

Assembly availability, cost, and scope will be confirmed before delivery where applicable.

Assembly does not include:

  • Removing existing furniture
  • Moving unrelated items
  • Wall mounting unless agreed
  • Electrical or plumbing work
  • Disposal of packaging unless agreed
  • Disposal of old furniture unless agreed

10. Returns and Refunds

Returns and refunds are handled in line with our Returns & Refunds Policy.

For most online purchases, customers have the right to cancel their order within 14 days from the day they receive the goods.

After cancelling, customers then have 14 days to return the goods.

Customers are responsible for return transport costs unless the item is faulty, damaged, or incorrectly supplied.

This does not affect your statutory consumer rights.

11. Damaged, Faulty, or Incorrect Items

If your item arrives damaged, faulty, incorrect, or not as described, please contact us as soon as possible.

Please provide:

  • Order number
  • Photos or videos of the issue
  • Description of the problem

We may offer repair, replacement, refund, replacement parts, collection of the item, or another suitable solution depending on the issue and your consumer rights.

Nothing in these Terms of Service limits your statutory consumer rights.

12. Warranty

Products may include a manufacturer or Fitz Furnitures warranty where stated.

Warranty does not usually cover:

  • Normal wear and tear
  • Misuse or accidental damage
  • Damage caused by incorrect assembly
  • Damage caused by poor care, damp, heat, pets, or improper cleaning
  • Commercial use unless agreed in writing

Care instructions should be followed to maintain the product.

13. Business / B2B Orders

Business orders may be subject to separate written terms, including deposits, delivery, assembly, bulk pricing, and payment conditions.

Unless agreed in writing, business customers are not entitled to the same change-of-mind cancellation rights as consumers.

14. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, branding, layout, and design, belongs to Septimius Properties Ltd trading as Fitz Furnitures, or its licensors.

You may not copy, reproduce, distribute, modify, or use website content without prior written permission.

15. Privacy

Your personal data will be handled in line with our Privacy Policy.

Please read our Privacy Policy for details on how we collect, use, and protect customer information.

16. Limitation of Liability

We are not responsible for delays or failures caused by events outside our reasonable control, including shipping delays, customs delays, supplier delays, extreme weather, strikes, technical issues, vehicle issues, or other disruptions.

We are not liable for indirect losses, loss of profit, or business losses, except where required by law.

Nothing in these Terms of Service limits liability where it cannot legally be limited.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be available on our website.

18. Governing Law

These Terms of Service are governed by the laws of Ireland.

Any disputes will be handled under the jurisdiction of the Irish courts, unless consumer law provides otherwise.

19. Contact Us

For questions about these Terms of Service, contact:

Septimius Properties Ltd trading as Fitz Furnitures
Email: info@fitzfurnitures.com
Phone: 01-9636050
Address: Landscape House, Baldonnell Business Park, Citywest, Dublin 22